Consumers considering a home warranty need to do their homework and make sure they understand exactly what they are buying -- or possibly risk facing disappointment. Unfortunately, others have.
For the sixth consecutive year, companies that service home warranties -- service contracts designed to cover the cost of repair and replacement of common household appliances and home systems -- topped the worst-graded categories list compiled annually by Angie's List, an Indianapolis-based consumer ratings and review service with more than 1 million paid members.
Fifty-four percent of reviews submitted on home-warranty companies in 2010 rated poorly. Most of the complaints lodged concerned communication and professionalism, with many based on a misunderstanding about what the warranties covered and the quality of the repair work ultimately done.
Click Here to Read: Be Smart When Buying A Home Warranty...
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